The following is a sample of exercises, activities, and
tools available to clients.

Leadership Development

The five styles of leadership
Using a simple interactive exercise, you learn how to lead
in each of the five styles — telling, selling, testing,
consulting and co-creating. You also learn when to use
which style and the strengths and weaknesses of each.

The difference between leading and managing
Working with your actual business situations, you learn
what a leader does and what a manager does and why
these two skills sets are both necessary and

The four elements that define direction
Using four elements – values, purpose, goal, and vision –
you learn how to align and focus your team.

Team Development

Essential communications in the organizational settings
Every task and every decision involves four questions.
Who is accountable? Who is responsible? Who needs to be
consulted? Who needs to be informed? These are the keys
to getting things done and getting them done right.

How to have effective meetings
Meetings are essential in every organization. Six principles
ensure that team meetings are constructive, productive
and energizing.

How to have difficult conversations
Difficult conversations don’t have to be negative. They
can be, and often are, the catalyst for needed change.
Learn how to maximize the likelihood that everyone
involved comes out of the conversation with new ideas
and new energy.

Problem Solving

The ladder of inference
What you do depends on what you see, what you value and
what you understand. Learn how two people can see the
same situation and come to completely different conclusions
about what to do, and how those different perspectives can
be the source not of conflict, but constructive insight and

The four stages of conflict
The four stages of conflict is a map that applies to all conflict
situations. You learn specific strategies for each stage and
what the possible outcomes are. In particular, you learn how
to resolve conflicts whenever possible and what to do when
that is not possible.

The four-quadrants of time-management
The four quadrants are doing, planning, communicating and
leading. This tool helps you achieve the optimal balance and
allotment of your time and energy for your job.